top of page

Caresphere use case demos

Case management

CareSphere is a scalable, flexible client and case management solution that leverages the power of Salesforce to optimize your agency’s workflows and drive successful outcomes for clients,
supporting a broad range of HHS programs.
 
CareSphere includes pre-built functionalities for case management and service delivery, and includes human services-specific data models, functionality, and business processes.

Case Management

refugee support

CareSphere for Refugee Support is a centralized data management system, built on Salesforce, designed to streamline and document the services provided to enhance refugee resettlement.
​
CareSphere enables seamless access and information sharing among various stakeholders, including government agencies, non-profit organizations, resettlement agencies, and healthcare providers, to foster improved coordination and collaboration.
​
CareSphere empowers staff to tailor and monitor the progress of individual refugees, by tracking their service eligibility, utilization, and outcomes.

Refugee Support

Social determinants of health

Social Determinants of Health (SDoH) are the everyday factors—like where people live, work, and access food, healthcare, and education—that have a profound effect on their well-being.

 

CareSphere’s innovative health and human services accelerator, using the Salesforce platform, equips staff with the right tools to capture, track, and leverage SDoH data. Its scalable and flexible design supports various programs and streamlines workflows.

​​

CareSphere’s Client Profile feature captures detailed SDoH data for individuals applying for or receiving services, providing real-time insights and trend analysis in key areas like economic stability, education and healthcare access, and the community at-large.

​​

CareSphere goes further by offering AI-driven recommendations tailored to each client’s needs, helping teams make informed, data-driven decisions. CareSphere equips staff with the tools to address disparities and drive progress toward health equity.

SDOH

Behavioral health

CareSphere for Behavioral Health is an accelerator built on Salesforce, offering comprehensive client and case management capabilities. It streamlines service delivery, empowers providers to manage their own information, and grants real-time access to data for more informed decision-making.
​
CareSphere fully supports the implementation of the 988 National Crisis Suicide Prevention Hotline, enabling crisis response, intervention, care coordination, and treatment services across all age groups for mental health and substance use disorders. It covers everything from emergency psychiatric care to community-based outpatient and residential services.
​
By enhancing staff capabilities, CareSphere improves service delivery, captures essential data, and provides detailed performance insights for continuous improvement across all operational units.

Behavioral Health

Child welfare

CareSphere for Child Welfare is a CCWIS focused accelerator, built on the leading
Software as a Service (SaaS) platform, Salesforce.
​
CareSphere keeps outcomes at its center through numerous tools such as graphical representation of data and progress, easy to use data driven assessments, and a broad range of plans, enhancing the ability of staff to provide children and families the support and services they need.
​
CareSphere provides a human services and child welfare specific data model to ensure data quality that meets or exceeds State and Federal reporting requirements.
​
CareSphere has been designed to keep state and/or local child welfare agencies, service providers, and clients (children and families) engaged through a Client Portal and Provider Portal.

Child Welfare
bottom of page